CEEPO CONGRATULATES YOU ON THE PURCHASE OF YOUR NEW CEEPO BIKE!

Our name stands for high quality, durability, and functionality in the development, production, and processing of the materials used as well as the striking looks resulting from the finish, concept, and design.

 

To ensure that your high-quality CEEPO product provides you with unlimited fun and riding pleasure for many years, you need to follow the advice described below.

 

CEEPO provides top-quality bicycles in preassembled form only through specialized bicycle retailers. The final readiness for riding and thus the guarantee of riding safety, in particular, the buyer-specific adjustments of the suspension, gears, and brakes, are only to be performed by authorized, specialized CEEPO retailers.

 

The term 'buyer' in this text refers to you, the end customer. The following warranty conditions specify the warranty services provided by BMC to the buyer and the requirements for making warranty claims.

CEEPO WARRANTY CONDITIONS 

 

1. MANUFACTURER WARRANTY

The buyer has rights to warranty claims subject to the following conditions.

 

2. THE PRODUCTS ARE COVERED BY THE WARRANTY

The warranty covers frameset including frame, fork & seat post. The warranty only covers new CEEPO products that were purchased from a CEEPO retailer. All other parts and components are excluded from this warranty.

 

3. WARRANTY PERIOD

Every CEEPO frameset is guaranteed for a period of three (3) years.

 

4. WARRANTY EXCLUSION

This warranty only covers original defects in material or manufacturing that occur under normal conditions.

Not covered by this warranty, without limitation:

  • A person who is not the original owner

  • Products without legitimate and dated proof of purchase

  • Products bought at a retailer other than authorized CEEPO retailers

  • Products bought on third party websites (i.e. eBay)

  • Non-authentic products, including counterfeit products, without limitation

  • Products sold as ‘’sponsorship’’; these are addressed through their respective contracts

  • All technical modifications made without CEEPO’s approval

  • Negligence, abuse or improper use, lack of appropriate or reasonable maintenance

  • Subsequent assembly or transformation with any parts not originating or being incompatible

  • Damage caused by wear and tear of material including the result of fatigue

  • Damage caused by abuse or bad use, and bad assembly (i.e. inappropriate torques)

  • Damage caused by corrosion or use of cleaning products or additives

  • Consequences of an accident, impact or crash

  • Products arrived at the end of their useful life cycle

  • Discolored paint caused by the effects of ultraviolet light or outdoor exposure

  • Effects of saline environment or accidents/perforations due to winter climate

  • Repainted products (entirely or partially)

  • Products modified in any way

  • Damage caused by shipping

Warranty Claims

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